Are you a dynamic individual who is a master at organising, planning, communications and bookkeeping?
As the ADMIN AND OPERATIONS MANAGER at The Wren Design, you will play a pivotal role in ensuring our creative studio’s smooth and efficient operation. You will be responsible for overseeing our day-to-day operations, managing inventory, streamlining processes, overseeing our customer communications and supervising staff. The ideal candidate will be expected to work during normal business hours.
At a small studio your role is never strongly defined and you will be required to practise creative thinking, take initiative and get involved. The pace is high but as awarded “Best for worker’s” by B-corp Africa you can be sure that you will be valued and respected, welcomed and supported as part of a strong team and business that is making a difference with sustainable products.
Qualifications & Experience
- Matric Certificate with maths or accounting.
- Certificate in a field that demonstrates ability to work with finances, people and or operations.
- Experience with budgeting, forecasting, and inventory management workflows with the ability to identify, diagnose, and execute process improvements
- Experience working with cross-functional teams to ensure the alignment of process and communication of operational objectives across all stakeholders
- Highly proficient in Microsoft Office, Microsoft Excell, Sage Accounting Software.
- Demonstrated ability to identify and resolve operational issues, excellent analytical and problem-solving skill
- Demonstrated ability to manage and lead a team with excellent communication and organizational skills
COMPETENCIES (ROLE):
- Excellent written communication skills with a professional yet friendly tone.
- Ability to build strong relationships with customers and suppliers.
- Strong organizational skills and attention to detail.
- Ability to multitask in a fast-paced studio environment.
- Open-minded and willing to learn new skills and adapt to different areas of the business.
COMPETENCIES (CULTURAL):
- Friendly, hardworking, and resourceful.
- Curious and always eager to learn.
- Strives for high standards in all work.
- Committed to working for the benefit of all.
Key Responsibilities:
- Project Coordination:
Manage project timelines, budgets, and resources
Collaborate with the creative team to ensure projects are delivered on time and within scope.
Monitor project progress and address any issues or roadblocks.
Communicate with the customer.
Arrange collections & deliveries
- Studio Organization:
Maintain an organized and inspiring workspace.
Inventory management for materials and supplies.
Ensure equipment and tools are in good working order.
- Team Support:
Foster a positive and collaborative studio culture.
Assist in recruiting, onboarding, and training new team members.
Coordinate team schedules and meetings.
- Administrative Duties:
Bookkeeping: quotes, proforma’s and tax invoices, month end processing and analysis reports.
Handle all customer enquiries (email)
Prepare reports and documents as needed.
Manage supplier relations (ordering stock)
Update material prices and maintain excel cost documents.
Manage stock-on-hand
- Sales management
Manage online shop product listing.
Assist with outgoing orders.
Assist with sales campaigns and customer support.
Details:
- Full time (8-4:30pm)
- Salary dependant on experience, qualification and level. R12,000 – R16,000.
- Some flexi time or remote work option.
- Location at the WREN DESIGN studio in Muizenberg.
- Laptop provided.
Process:
Must supply CV
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- With certificates (including matric certificate showing Pure Maths or strong mathematical ability)
- Must supply job references.
Hiring process:
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- Send CV for review
- Receive skill test assignment and submit by due date
- Phone interview
- In person interview
- Offer made
APPLY FOR THE POSITION OF ADMIN AND OPERATIONS MANAGER
Job Application
APPLY NOW but please make sure you meet all of the requirements.
